Let's get in touch

Let's talk about your trip.

A French-speaking advisor will respond within 48 hours, from Mexico to the Dominican Republic. Tell us everything: your desires, your dates, your budget.

By email

admin@toucandiscovery.com

Response within 48 business hours · The most comprehensive option

Send an email

By phone

+506 8777-7166

Mon-Fri 8 AM - 6 PM (Costa Rica time)

Call us

Via WhatsApp

+33 6 77 71 32 76

Fastest · 7 days a week · Response within hours

Open WhatsApp
Availability

When can we speak with you?

Our team is based in Costa Rica (GMT-6). We read you at any hour and reply during our business hours.

Office Hours — Costa Rica

  • Monday – Friday8:00 AM – 6:00 PM
  • Saturday9:00 AM – 1:00 PM
  • SundayClosed · 24/7 support active

Spindle GMT-6 (Costa Rica Standard Time)

Lag with Europe

  • Costa Rica 8:00 AMParis 4:00 PM / 3:00 PM
  • Costa Rica 1:00 PMParis 9 PM / 8 PM
  • Costa Rica 6:00 PMParis 02:00 / 01:00

Email us anytime — we reply in the order received, usually in the morning (CR time).

✦ Free 100% Quote ✦

Request a personalized quote

Some information so we can prepare a tailor-made proposal for you.

Thank you! Your message has been sent successfully. An advisor will respond within 48 hours.
Our headquarters

Where to find us

San José, Costa Rica · Visits by appointment only.

FAQ

Frequently Asked Questions

Answers to the questions we get asked most often before you write to us.

Is the quote free?

Yes, all our quotes are free and without obligation. We take the time to analyze your request and offer you an itinerary that suits you.

What is your response time?

We respond to all requests within 48 business hours. In practice, the first contact often comes sooner, especially during the week.

What languages can I contact you in?

You can write to us in French, English, Spanish, Italian, German, Portuguese, or Chinese. Our entire team speaks at least three languages.

Can I change my trip after booking?

Yes, under certain conditions. The exact terms are detailed in our Terms and Conditions. As a general rule, the earlier a change is anticipated, the simpler (and less expensive) it is.

What should I do if I'm already traveling and need help?

Call or text directly on WhatsApp at +33 6 77 71 32 76. We provide 24/7 support for all our travelers during their stay.

Can I visit your offices in Costa Rica?

By appointment only. Write to us before your arrival, we will be delighted to welcome you to San Jose.

Are you already traveling?

Our team is available 24/7 during your stay. An unforeseen event, a question, a change? We're here.