Get in touch

Let's talk about your travel.

From Mexico to the Dominican Republic, an English-speaking consultant will get back to you within 48 hours. Tell us everything: your wishes, your dates, your budget.

By email

admin@toucandiscovery.com

Response within 48 working hours - The most complete solution

Send an email

By phone

+506 8777-7166

Mon-Fri 8am-6pm (Costa Rica time)

Call us

By WhatsApp

+33 6 77 71 32 76

Fastest - 7/7 - Response within hours

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Availability

When can we talk to you?

Our team is based in Costa Rica (GMT-6). We read you at all hours and respond during our busy periods.

Office hours - Costa Rica

  • Monday - Friday8 a.m. - 6 p.m.
  • Saturday9 a.m. - 1 p.m.
  • SundayClosed - active 24/7 support

Time zone : GMT-6 (Costa Rica Standard Time)

Discrepancy with Europe

  • Costa Rica 8:00 amParis 16h / 15h
  • Costa Rica 1:00 pmParis 9pm / 8pm
  • Costa Rica 6:00 p.m.Paris 02h / 01h

Send us an email at any time - we reply on a first-come, first-served basis, usually in the morning (CR time).

✦ Free 100% quote ✦

Request a customized quote

Just a few details so that we can prepare a customized proposal for you.

Thank you! Your message has been sent. An advisor will get back to you within 48 hours.
Our headquarters

How to find us

San José, Costa Rica - Visit by appointment only.

FAQ

Frequently asked questions

Answers to the questions we're most often asked before writing to us.

Is the quote free?

Yes, all our quotes are free and without obligation. We take the time to analyze your request and propose an itinerary that suits you.

What is your response time?

We respond to all requests within 48 working hours. In practice, the first contact is often quicker, especially on weekdays.

In what languages can I contact you?

You can write to us in English, French, Spanish, Italian, German, Portuguese or Chinese. All our staff speak at least three languages.

Can I change my trip after booking?

Yes, under certain conditions. The exact terms and conditions are detailed in our Terms & Conditions. As a general rule, the earlier the modification, the simpler (and less costly) it is.

What if I'm already on a trip and need help?

Call or write directly to WhatsApp +33 6 77 71 32 76. We provide 24/7 assistance for all our travelers during their stay.

Can I visit your offices in Costa Rica?

By appointment only. Write to us before you arrive, we'll be delighted to welcome you to San José.

Already on a trip?

Our team is available 24/7 during your stay. Something unexpected, a question, a change? We're here to help.