Toucan Discovery, officially recognized by Costa Rica's Ministry of Tourism

At Toucan Discovery, we're not just a DMC, but an extension of the travel agencies that trust us, guaranteeing experiences in perfect harmony with their commitments and those of their travelers. Today, this approach is officially recognized: we have obtained the Tourism Declaration issued by theCosta Rican Tourism Institute (ICT), the body that certifies operators committed to responsible, quality tourism. A mark of seriousness and reliability, this recognition assures agencies and their travelers of a service that meets the country's highest standards.

'Working with an ICT-accredited DMC like Toucan Discovery is a guarantee of professionalism and reliability for us as hoteliers.'
LAURA PORRAS – Eco Arenal

Obtaining the Tourism Declaration from theCosta Rican Tourism Institute (ICT) is not a mere formality, but a true recognition of a DMC's professionalism and commitment to strict standards of quality, transparency and sustainability. This label is awarded after a rigorous process, evaluating the company's legal compliance, the quality of its services, and its involvement in developing responsible tourism in Costa Rica.

At Toucan Discovery, we obtained this certification because we fully meet these requirements. Our operations comply with official tourism management standards, guaranteeing partner agencies a reliable collaboration and travelers a safe, enriching experience. This official recognition confirms what we have always stood for: a structured, transparent service aligned with the values of travel professionals.

This official recognition is not just a mark of administrative compliance — above all it's a guarantee for our partners. Working with an ICT-accredited DMC means the assurance of collaborating with an agency recognized by the country's authorities, meeting strict standards for service quality, provider management and traveler safety. It also means we commit to working exclusively with ICT-accredited guides, holding up-to-date credentials and meeting Costa Rican tourism standards. By choosing Toucan Discovery, our partners can be certain of offering their travelers professional, reliable support that complies with current regulations.

The assurance of a trip supervised by certified professionals

At Toucan Discovery, guaranteeing worry-free travel doesn't stop at obtaining a certification. We have built a network of trusted partners, rigorously selected to ensure impeccable service quality. Accommodations, transport providers, excursions: every provider we work with meets strict criteria of reliability and professionalism. This meticulous selection allows us to assure travel agencies that their travelers will enjoy a safe welcome, optimal comfort and an authentic experience with no bad surprises.

Because a trip is more than a simple itinerary, we have put in place proactive management that anticipates the unexpected and guarantees a smooth, secure experience for travelers. Our local team is available at every step, ensuring fast, effective communication with our partners. When an adjustment is needed, we react immediately to offer suitable solutions, without stress or wasted time for the agency or its travelers. This approach allows us to offer a service that tourism professionals can count on with complete confidence.

A recognition that reflects our commitment

Obtaining the Tourism Declaration from the ICT is not an end in itself, but one more step in our commitment to tourism professionals and travelers. At Toucan Discovery, we have always placed reliability, transparency and quality at the heart of our actions. This official recognition confirms what we apply every day: offering travel agencies and travelers a trusted partnerthat understands their expectations and guarantees an experience that is safe, smooth and true to their requirements.